Jobs done by digital workers
Press Secretary
A 24/7 agent that answers from your published truth — instantly.
The job, step by step:
- Answer
- Explain
- Cite
- Route
The problem today
Your transparency is buried in reports nobody opens. The information is published — but a question still takes a search, a download and a read to answer.
What the digital worker does
It answers questions from your published truth — instantly. It explains the context, cites the source it answered from and routes the rest to the right person.
Boundaries and human handoff
We define what the agent can and cannot say - together. When it reaches a boundary, it hands the conversation to your team with full context.
Typical actions
- Look up records
- Collect lead details
- Route to specialist
- Escalate to human
Typical channels
- Web
- Voice — talks on your site
- Phone — answers your line
Typical systems
- Databases
- Notifications
Knowledge required
Defined per deployment: the approved business knowledge this role answers from.
Success metrics
Defined per deployment: the measures this role is accountable for, agreed before go-live.
Is this a good digital-worker job?
- Repeated often enough to matter
- Currently slow, leaky, inconsistent or expensive
- Based on knowable information and rules — answers from your published truth
- Connected to a clear outcome
- Bounded, with clear edges
- Measurable
- Able to hand exceptions to people
- Economically meaningful
Demo
Demo video and live agent for this role are in preparation.
Typical scope
This role answers, explains and cites from your published truth - by default it performs no state-changing actions in external systems - so it typically ships as an Assistant Agent.
Try a digital worker live
At your service 24/7: clarify, demonstrate, or book a meeting
Talk to Vanclaro AI