Vanclaro
SVEN

Services & capabilities

Working AI systems, from one assistant to a custom product.

We define the job, build and integrate the system, calibrate it in operation and develop your team's capability to own it.

Digital Worker Implementation & Operation

A working AI role deployed around a real business workflow.

Three levels of scope within one service.

Assistant Agent

Answers, explains, and guides

Knows your business. Talks to visitors. Hands off to you when needed. By default it does not perform significant state-changing actions in external systems.

  • Core knowledge base (FAQs, services, policies)
  • One primary workflow (booking or support intake)
  • Website widget with basic branding
  • 1-2 channels (web + optional chat)
  • 32 languages, live

Digital Worker

Takes defined actions in your systems

Same brain - plus it books, creates tickets, and updates your systems. It looks up records, sends confirmations, routes and notifies.

  • Expanded knowledge base and structured content
  • Multiple workflows (support, booking, sales)
  • Actions in your tools (tickets, CRM updates)
  • Multi-channel routing (web, chat, messaging)
  • Analytics and conversation transcripts

Custom Product

Your own product or tool

A custom solution for tasks of any complexity. May include custom UX/UI, custom architecture, standalone product logic, and product-level engineering.

  • Large-scale knowledge and information architecture
  • Complex workflows across departments
  • Governance, audit trails, and strict guardrails
  • Custom deployment and integration
  • Collaborative rollout with your team

Supporting services

AI Adoption Coaching

Organisational AI Adoption

Your team fully owns, updates and improves your digital workers - and grows your organisation with them.

One function, one digital role, one operating model.

Possible components
  • Workflow and job analysis
  • First working digital role
  • Day-to-day ownership
  • Rules for how AI is used
  • Manager training
  • Team training
  • Skills for each role
  • Hiring support
  • Handover to your team
  • What to automate next

Custom Engineering

Custom Software Around the Digital Worker

Your digital worker is built into any system, channel or integration you have.

Integrations
  • CRM
  • Calendar bookings
  • Database queries
  • Ticketing
  • Actions in your tools
Channels
  • Website
  • Mobile app
  • Messaging
  • SMS
  • Phone
  • UX/UI design
Deep builds
  • Application development
  • Legacy-system integration
  • Removing engineering bottlenecks

Capabilities

The expertise behind every engagement.

Business and workflow analysis

How we find the job worth automating and prove it pays.

  • Business-case modelling
  • Bottlenecks
  • Workflow mapping
  • Job definition
  • Success metrics
  • What it can promise
  • Escalation rules

Business knowledge and context

Everything inside and around your business - organised, contradiction-free, distilled into your worker's knowledge base. Useful on its own.

  • Business knowledge capture
  • Knowledge-base structuring
  • Conflict and gap detection
  • Wording that matches how you talk
  • Industry research
  • Understanding the systems you already use

Agent and software engineering

How the worker gets built and wired into your systems.

  • Voice agents
  • Chat agents
  • Multi-step workflows
  • Actions in your tools
  • CRM integration
  • Calendar integration
  • Ticketing integration
  • Database integration
  • Legacy-system integration
  • Web, app, phone and messaging
  • Custom software
  • Agentic engineering

Conversation and interface design

How it looks, sounds and behaves with your customers and your team.

  • Conversation design
  • Voice tone and pacing
  • How information is organised
  • Interface design
  • Human handoff
  • Controls and transparency for your team
  • Visual and content design

Reliability and operational calibration

How we keep it correct, observable and improving in live operation.

  • Scenario testing
  • Testing for tricky cases and misuse
  • Guardrails
  • Monitoring and alerts
  • Transcript analysis
  • Tuning in live operation
  • Knowledge updates

Adoption and team capability

How your team comes to own and grow it.

  • Managing the switch-over
  • Getting everyone on board
  • Day-to-day ownership
  • Manager training
  • Team training
  • Handover to your team
  • Skills for each role
  • Hiring support

The Vanclaro delivery chain

  1. Define
    1. Business problem
    2. Job definition
    3. Business case
  2. Build
    1. Knowledge
    2. Software
    3. Integration
    4. Testing
  3. Operate
    1. Live operation
    2. Calibration
    3. Organisational adoption

Managed from day one. Transferable by design.

Vanclaro answers for value, cost and adoption.

Value

Outperforms your current average process.

On a bounded workflow, a digital worker can provide faster response, consistent policy, 24/7 multilingual handling, structured action and measurable improvement, while passing exceptions to people.

Cost

Built at 2026 economics.

Agentic engineering and modern AI platforms make integrated custom systems viable for narrower workflows and smaller organisations than bespoke development could justify a year earlier.

Support

From problem to operating capability.

Vanclaro connects business analysis, knowledge, software, integration, testing, calibration, maintenance and team capability into one adoption path.

The best proof is a live agent you can try yourself. Make your own judgment.

See digital workers in action →Try agents we built →What does a working AI system cost? →

Try a digital worker live

At your service 24/7: clarify, demonstrate, or book a meeting

Talk to Vanclaro AI