Published on 2026-01-06
Seamless Human Handoff: Context and Transcripts
How AI agents transfer conversations to human agents with full context, transcripts, and customer history so customers never repeat themselves.
Seamless Human Handoff: Context and Transcripts
Draft - will be expanded
This article will explain how human handoff works, what context is preserved, and how transcripts help human agents continue conversations seamlessly.
Coming soon.